Frequently Asked Questions - CommercialMaker.com

Q - What is the turn-around for video ads / television commercials?	Back to top
A – 30 sec. video ads take 5-7 days, and 60 sec. video ads take 7-10 days to complete.
Q – Do I have a choice of paying in full or paying monthly?	Back to top
A – Yes, you can pay in full, or spread out your payments over a 3 month period. The set up fee is due up front to cover pre-production costs (image and video selection, voice over, scripting, and music for your video ad / television commercial). Terms of 3 Month Payment plan: $99 setup fee is due prior to production of your project. Video will only be delivered as an HTML embed code that can be embedded into your website until balance of payment is received. No dvd's will be delivered until balance of payment is received. You may pay the balance at any time within the 3 month period, at which time you will receive hardcopy dvd's or Beta SP and actual video file. $60 finance and bandwidth fee applied.
Q – Can I use my own images, logo, or video?	Back to top
A – Yes, if you have pictures, logos, or video you would like to use in your video ad / television commercial, you can upload them using our 'Upload' link. If your video file is too large, you can send mail it to us on cd or dvd. Best formats to send are MP4, Quicktime, AVI, WMV, and MPG
Q – What are ‘Stock Video Clips’?	Back to top
A – Stock video clips pre-shot video, animation, or dynamic backgrounds that give your video ad / television commercial more visual appeal. Examples would be pre-shot video of someone using a computer, people in an office, a couple walking on the beach, computer graphics backgrounds, etc
Q – Do I need to provide ad copy or narration text?	Back to top
A – No. If you have a website, we will visit your website and create ad copy for you based on the information provided there combined with the information you provide on the submission form. if you do not have a website, you will need to provide us with as much information as possible about your business, your target market, and your goals for your video ad / television commercial. However, you are welcome to provide ad copy if you wish.
Q – How can I use my DVD?	Back to top
A – Your DVD can be duplicated and sent to prospective customers, used for in-store displays, used for trade show presentations or giveaways, etc.
Q – Can my video ad / television commercial be longer than 60 seconds?	Back to top
A – Yes, you can add in increments of 15 seconds. So 15, 30, 45, 60, etc…
Q – Can my video ad / television commercial be an instructional video with a live actor?	Back to top
A- Yes, we can do instructional videos. Contact us by phone or email to discuss.
Q – Can I provide my own video footage for my video ad / television commercial?	Back to top
A – Yes, you can send us video footage on DVD or CD, or you can upload it to us using the 'Upload' link on our website. Preferable formats are .mp4, .avi, .wmv, .mov (Quicktime), or .mpg (mpeg). We will edit the video into usable clips for your video ad / television commercial.
Q – How many changes can I have made to my video ad / television commercial before I have to pay for it?	Back to top
A – We will make any changes to the visual elements of your video ad / television commercial requested before you pay for it. Script changes are allowed anytime before production starts. After we have started production, script changes are billed at $50/hour based on the amount of time required to design and edit the video around the new audio. Additional video clips or images incur additional charges (See PRICING page).
Q – What if I want to make changes to my video ad / television commercial later, like for special sales or events?	Back to top
A – A video update uses the same images and video, but changes the audio message. Video updates are $50 dollars billed at a 2 hour minimum.
Q - How do I get my commercial on TV?	Back to top
A – Advertising on television can be very affordable. Simply call your local cable or satellite provider and ask about airtime and rates. You can find airtime for as little as $1 per spot for late night time slots, or as low as $25-$30 per spot for the better time slots. You can also have a media placement company find airtime for you. We provide you with a Beta SP tape, and a DVD formatted as a QuickTime (.mov) file for television if you choose a television commercial package.
Q – How do I get my video ad / webmercial on my website?	Back to top
A – We provide clear instructions on how to add your video ad / webmercial to your website so that it will load and play instantly.
Q – Can I use my video ad / webmercial for Google Adwords?	Back to top
A – Yes, you will receive a video file configured to the specifications of Google Adwords upon request.
Q - How can you make my television commercial without filming my business?	Back to top
A - CommercialMaker uses stock video and digital images to customize your videos. We have over 1 million professional images and video clips that span every industry imaginable. When you provide your keywords on the submission form, that enables us to choose images and video clips that match your business.
Q - How can I get my radio ad on the radio?	Back to top
A - You can purchase air time for radio spots and have them placed on the radio quickly and easily with Google Adwords Audio Ads
Q - What formats are available for broadcast television?	Back to top
A - We provide one copy of a Beta SP tape, and one copy of a Quicktime .MOV dvd with your television commercial package.
Q - Why are your prices for online video ads / webmercials and television commercials so inexpensive?	Back to top
A - We keep our prices low a number of ways. We use stock video footage, stock digital images, and customer provided video and images rather than spend thousands of dollars on videography, photography, lighting, production assistants, camera equipment, location fees, props, etc. We have libraries of royalty free music, rather than purchase costly licenses for music. Eliminating these major costs allows us to deliver high quality professional video ads and television commercials at affordable rates for any size business.